Be Transparent- set the tone for what comes next by being honest about how your feel.  If you’re nervous or sad, say that.  Those highly charged emotions aren’t going to disappear just ’cause you ignore them.  And, most likely, your client is feeling something similar.

State the obvious- this is where you’re most likely to stress.  Trying to find the right words.  Don’t.  Just say what you’ve observed about your working relationship. Explain what concerns you and why.  Your feelings and experiences are your own and don’t need to be legitimized or shared by your client.  It’s your business, your way, remember?

Share your conclusion- say what you’d like to see happen and why it’s good for both of you. Sure, this takes some practice and courage but that’s what I’m here for- to help you become the fearless Thought Leader you were meant to be in your business.  Be open to negotiating change and also firm if you think a breakup is the best possible outcome for you both.

Wrap up the details- don’t leave things up in the air.  Have and share your ideas for what happens next.  How will you deal with documents and images? What do you need to close out first? What’s the end date?  How will you both talk to others about the breakup.  You, of course, want to leave on good terms so that you can work together again in the future or get referrals.

SAMPLE SCRIPT

Hey Bunny, I’m not really sure how to say this and I’m anxious about hurting your feelings but we gotta talk. 

I’ve noticed that we’re not on the same page anymore.  I’m interested in doing more with social media and podcasting and it seems like that’s not your thing.  And, I have a sense that our work style differences are getting in the way.  I’m a last minute brainstorm kinda gal, which I know makes scheduling bothersome.

I think it’s time we went our separate ways.  I so appreciate everything you’ve done for me and my business.  Let’s talk about next steps like how long I can access your client site and what to do with the documents and graphics you have soon.  Let’s shoot for a Jan 30th end date.  Of course, Im happy to Skype with you about this.  Thanks again.  Wishing you the very best and if I can ever help you  or be a reference, I hope you’ll ask.

 I tend to start this conversation by email.  It’s easier to gather your thoughts and get all the points in.  Also, it makes a paper trail just in case.

One last thought that might persuade you if you’re clinging to toxic clients for fear of not getting more.  How will you ever have room for your best clients if your schedule is full up with less-than-ideal clients?